1. Monar Canvas Speaker × 1
2. Interchangeable Frame × 1
3. Accessory Box × 1 (includes: Power cord × 1, Mounting bracket × 1, Expansion bolts × 3, Level × 1, Silicone pads × 2)
4. User Manual × 1
5. App: Download the dedicated app at https://monarai.com/guide to unlock smart features and enhance your listening experience.

Overall dimensions (including tonearm and record): 24.8 × 21.26 × 2.40 inches (approx. 63 × 54 × 6.1 cm)
Main chassis dimensions (excluding tonearm and record): 24.8 × 20.87 × 1.93 inches (approx. 63 × 53 × 4.9 cm)
Net weight: approx. 16.5 lbs (approx. 7.5 kg)

Surface: Paper-Like Matte Finishing
Viewing Angle: 178° Ultra-Wide Angle
Color Depth: 16.7M
Size: 19-inch
Ratio: 4:5 Classic Collection Format
Resolution Density: 86 PPI
Refresh Rate: 60Hz

Monar currently ships to:
·United States
·European Union
·United Kingdom
·Switzerland
·Iceland
·Norway
·Australia
·China
·Singapore

We're actively expanding our shipping coverage and look forward to bringing Monar to more regions soon.

Standard delivery time: 5-10 business days after processing and shipping. Orders placed on weekends and national holidays will be processed and shipped the following business day.

Once your order has shipped, you’ll receive an email titled “Your order is on the way” with a tracking number. Please note that tracking updates may take 24–72 hours to appear, and may take longer during weekends, holidays, or peak periods. You can use the tracking number on the carrier’s website to check your order status.

If your order has not yet been shipped, please contact our support team as soon as possible, and we will do our best to update your shipping address or order details.

Once an order has been dispatched, changes may no longer be possible. In this case, we recommend contacting the shipping carrier directly for further assistance.

If your order arrives damaged, defective, or does not match your purchase, please contact us within 10 days of delivery at contact@monarai.com.

To help us investigate and resolve the issue promptly, please provide:

• Your order number
• Photos or videos of the product received
• Photos of the packaging and shipping label
• A brief description of the issue

Once we receive your information, our support team will review your case and work with you to arrange a replacement, refund, or other appropriate solution.

You can find our full Shipping Policy here

Return Conditions

The product must be returned with all original components and accessories and in its original packaging. The product shall be in good physical, unactivated, and resellable condition. Consumers are liable only for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the product.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or not as described. Please contact us before returning your product so that we can provide the appropriate return instructions.

Refunds

Once the returned product has been received and inspected, we will notify you of the outcome of the return review. If the return meets our applicable return conditions, the refund will be issued to your original payment method.

For return assistance, please contact us at contact@monarai.com

This return policy does not affect your statutory rights.

Once your returned item has been received and approved after inspection, we will begin processing your refund.

In most cases, refunds are issued within 7 business days to the original payment method. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

If your refund has not been received after this period, please contact us at contact@monarai.com and we'll be happy to assist.

Yes. Monar provides paid repair options for products beyond the warranty period. Repairs may include damages resulting from misuse, normal wear and tear. Associated costs include shipping, replacement parts, and repair labor.

You can find our full Warranty & Returns Policy here

The Monar App is not mandatory, but highly recommended. You can connect directly to the speaker via Bluetooth from your phone to play music from third-party apps like Spotify or Apple Music, meeting basic playback needs. However, by downloading the dedicated app from our official website https://monarai.com/guide, you can unlock a series of exclusive smart features and immersive experiences, maximizing the functionality of your Monar Canvas Speaker.

Live Lyrics: Monar Artist-M1 AI model turns every beat into motion, every lyric into light. It doesn’t play music — it paints it. Enjoy 12+ Live Lyrics Themes, where animated lyrics move in sync with the music.
World Gallery: Enjoy over 50,000 classic artworks from Monet's grace to Dali's space, transforming your wall into a living art exhibition.
AI Studio: Turns text into visuals, transforms images into art, and composes text into music. Unlock the boundless potential in artistic creation.
Meditation: Access professionally curated meditation music and visuals, with precisely adjustable ambient sounds paired with unique meditation videos, and setting ideal durations for your schedule.
Album: Upload your own photos or videos to create personalized digital albums and share precious moments with family and friends.
Widgets: Choose from six clock styles to suit different scenes and preferences. Precise time synchronization for different countries.

Scan the QR code below to download the Monar app.

To suit different listening environments, we've designed two multi-device modes:

·Stereo Play: This supports two speakers; one works as the left channel and the other as the right channel.

·Multi-Sync: This supports multiple speakers, all playing the same music in synchronization.

Please note:
At any given time, a group of speakers can only operate in either Stereo Play or Multi-Sync mode.